Home Forums WP News and Scrolling Widgets Author name not showing

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This topic contains 10 replies, has 2 voices, and was last updated by  Admin 7 months, 2 weeks ago.

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    Posts
  • #139

    Vinicius

    Hi,

    the autor name is not showing inside the post.
    It shows like

    25/05/2017 by

    I’m using Genesis Sample Theme.

    Any clue?

    #140

    Admin
    Keymaster

    Hello,

    Can I have the short-code you are using ? because we do not provide author support in the news plugin.

    Best Regards
    WP Online Support

    #148

    Vinicius

    Actually, it’s not related to the shortcode itself, which is working fine.
    It’s on the news item itself.
    Right above the title, on front-end.
    Also inside the “Edit News Item” page I don’t see the “Author Box” as I see inside the WordPress Posts.

    #174

    Admin
    Keymaster

    Hello,

    Can you send us the website link where you paste our short-code?, because as we said we do not provide the author support in news and widget plugin, So it will not display.

    About the ‘Edit new Item’. As i said we do not provide author support that’s why it’s not display author box in the post.

    However if you want to see it you can edit the file, go to the plugin and open sp-news-and-widget.php file at the line no:89 add the author after ‘comments’.

    Thanks & Regards
    WP Online Support

    #175

    Vinicius

    There you have it:

    UFV-CRP inaugura RU, cercamento e apresenta nova logomarca

    Check out the line at the top:
    “30/05/2017 by Leave a Comment”

    The author isn’t available.
    Even from the admin I can’t see a selectbox to pick the author of the post.

    #185

    Admin
    Keymaster

    Hello,

    I have checked your page.

    Its a single page and not handle by the plugin.

    however i will give you the file name to have the dropdwon option of the author in the post section.

    go to plugin sp-news-and-widget -> sp-news-and-widget.php and at line 89 pass one parameter after comments ‘author’. and you can see the author dropdown on the post section.

    and then check the single page.

    Now if your theme also supports author in single page then it will show the author.

    Thanks & Regards
    WP Online Support

    #189

    Vinicius

    I bought the Pro version.
    So I guess the file isn’t that as the line 89 is empty.

    #198

    Admin
    Keymaster

    Hello,

    Have you found the solution ?

    In Pro version, we provide support for Authors, that will display Dropdown of the author name in the post section.

    Thanks & Regards
    WP Online Support

    #204

    Vinicius

    Yes!
    The author box was disable inside my profile.
    Thanks for your time!

    #205

    Vinicius

    Unfortunately enabling the author box didn’t make the field appear.
    It only appears inside native Posts section.

    I dont know what else to do.

    I’ll be happy if you may access the /wp-admin and check it out.

    If so, where do I send the credentials?

    #206

    Admin
    Keymaster

    Hello,

    Author filed not appear in the single page until your theme’s single file doesn’t support the author feature.

    As i said the single page is handle by your theme not with the plugin.

    So, if you are familiar with the little coding then find in your theme single.php file and the ‘time’ tag in that file and write the the_author(); after ‘time’ tag.

    Thanks & Regards
    WP Online Support

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